Reviews

What y’all serviced our systems for, w/ fall season comeback, was very fair. Your guys were on time, friendly and thorough. My wife and I appreciate it very much. We’ll be recommending y’all to many of our neighbors who need HVAC service. Thanks again.

George F Canyon Lake, TX

"They do what they say!"

I've been a professional in the building trades for 40 years. This team just handeled a very complicated installation and duct work retrofit in my home. Their knowledge and commitment to professional service is second to none. A company is known by the people it keeps and I can vouch that these guys were absolutely the best.

Pat San Antonio, TX

"Canyon Lake HVAC is my only source for maintenance and repairs."

Tech did a great job, Canyon Lake HVAC is my only source for maintenance and repairs.

Richard K.

"As always, excellent service."

As always, excellent service. Taylor was on time, very pleasant, and found that our vent pipe had become disconnected and fixed it.

Tanis J.

"On time, professional and took care of all required actions"

The guy that came to service our heating system did great. On time, professional and took care of all required actions. Thanks. and see u all in the spring.

Paul M.

"Air Care provides wonderful service. They are just a great company!!!"

Air Care provides wonderful service. We are with them since 1997( new house) and are very satisfied with them, their staff and their " worker bees "! They are just a great company!!! A very satisfied customer.

Ingrid A.

"We will definitely use you guys again."

We were very satisfied with your customer service technician. They were very professional and friendly and most of all we like your pricing. We will definitely use you guys again.

Joe G.

"I am extremely glad we have always used Air Care for all our home's needs. They are the most reliable and the best."

Great response time from my initial phone call - a quick resolution to the A/C issue as this was a weekend scenario that couldn't wait until the following Monday. The technician (Taylor) did an outstanding job - I am extremely glad we have always used Air Care for all our home's needs. They are the most reliable and the best.

George F.

"Prompt service very knowledgeable and professional technician's"

I have gotten very good service from Canyon Air since 2014 when our Trane unit was installed. Prompt service very knowledgeable and professional technician's ... I would have no problem recommending Canyon Air

Ted D.

"Reliable, timely and staff is friendly and knowledgeable!"

We been using Air Care for years. They’re reliable, timely, and the staff is friendly and knowledgeable.

Karola L.

"We have used Air Care for over 31 years….. very reliable service across the years!"

Quick to respond to a problem, thorough in evaluating the problem as well as determining if any warranties were still in place. We have used Air Care for over 31 years….. very reliable service across the years!

Connie B.

"Quick and professional service!!"

Ben V.

"Service is fair, honest and reasonably priced!"

Tucker provided excellent service providing the most cost-effective repair without having to replace the entire unit. Service is fair, honest and reasonably priced

Marty B.

"They are the BEST!"

For any ac service you need, they are the best..

Ted Y.

"They are the BEST!"

For any ac service you need, they are the best..

Ted Y.

"Great Service!"

The technicians are always on time, friendly and knowledgeable, they always work in a timely and efficient manner. the customer service reps are just as kind and friendly. Great Service!

Andrea P.

"Air Care & Canyon Lake Air Conditioning will be my go to for HVAC"

Taylor was very nice, respectful and thorough. Air Care & Canyon Lake Air Conditioning will be my go to for HVAC and I’ll certainly recommend them to my friends and family.

Josh W.

"We feel we got an excellent product for our money."

Had a new American Standard Platinum 3-ton -18 seer heat pump installed on 8/23. Mike Mathis & Taylor helped with selecting the correct unit for my house. They installed the unit in one day and had the unit up and cooling by late evening. They were very knowledgeable, thorough and efficient. The heat pump works well cooling/ heating and has saved me some money on utility bills. The best part is they were honest and we feel we got an excellent product for our money.

Mike A.

"Highly recommend."

Air Care came out and cleared a clogged drain line and checked system. Very pleased with quick response and service from Michael the technician and DeAnna who scheduled . Will always recommend Air Care. In 2020 Older AC unit quit working and new system was needed. Since system couldn't be installed for several days, Michael, GM, arranged for a portable cooler and came to house to install until new unit could be set up. Cooler was used for several days and worked well. Everyone from Ken who initially came out to Taylor and Tucker who did the install were great to work with. Have used Air Care for many years and highly recommend.

Tom T.

"Highly recommend."

Air Care came out and cleared a clogged drain line and checked system. Very pleased with quick response and service from Michael the technician and DeAnna who scheduled . Will always recommend Air Care. In 2020 Older AC unit quit working and new system was needed. Since system couldn't be installed for several days, Michael, GM, arranged for a portable cooler and came to house to install until new unit could be set up. Cooler was used for several days and worked well. Everyone from Ken who initially came out to Taylor and Tucker who did the install were great to work with. Have used Air Care for many years and highly recommend.

Tom T.

"This company is excellent."

From scheduling to maintenance to repairs, this company is excellent. They have taken care of my mom in Bulverde for a few years. They come out every year for maintenance. This week, she had a leak from the unit in the attic. One call and the technicians were at her house to work on the problem. They even came back to finish the job on the weekend. They treat her well. They are knowledgeable and professional.

Linda H.

"Will use in the future."

Showed up on time, knowledgeable about the system, repaired the issue, and no surprise in the cost. Will use in the future.

Steve S.

"They are great!"

I can always count on Air Care! Have used them for years. Temps dropped to almost freezing overnight and my heater wasn't working. Called Air-Care at 7:30am and super nice (REAL person) lol answered the phone and had someone out within a few hours. Taylor and his brother Bryce are the techs that have worked on my old unit recently and they are so professional and really know their stuff. Had me back up and running in no time. Never try to up sell me on anything. But do keep me informed on any issues they see. They are great! Highly recommend this company.

CM B.

"Very polite"

Technician arrived on schedule, was thorough, and explained what he did. He left his work areas as clean as when he arrived. He is a very polite, knowledgeable employee of Air Care.

Greg P.

"It’s like dealing with people who really care."

It’s like dealing with people who really care. I’m a customer of 12 years. The entire staff from the owner to customer assistants, they just make you feel appreciated for doing business with them.

Joseph C.

"Bryce provided fantastic service."

Bryce provided fantastic service with a great smile and attitude!

Gary S.

"This company is so reliable and so professional."

This company is so reliable and so professional. We really appreciate the service and professionalism of the personnel who work in our area of Canyon Lake Tx. Many many thanks!

James R.

"Love your team and service."

Love your team and service. Deanna, Ken and Tucker are top-tier!

Richard

"Very prompt and reliable."

Very prompt and reliable. Tucker helped with the installation in 2017 and does an excellent job with the maintenance.

Hazel W.

"Kind, friendly knowledgeable staff."

Kind, friendly knowledgeable staff. Work is done in a timely manner. Staff always on time.

Andrea P.

"Young man was very respectful."

Young man was very respectful and very knowledgeable of his field.

Theodore R.

"We won't be changing."

Great company Very knowledgeable techs, all of them in mini splits, high-efficiency smart systems. Not every day a company works with the customer giving them options to achieve their best outcome. They have been our company for several years and we won't be changing. Highly recommend these folks

Bill J.

"Would definitely recommend them."

Efficient and excellent work! Checked out heating system and replaced the filter. Would definitely recommend them.

Herbert l.

"The service was outstanding."

The service was outstanding, all system checks were done and a software upgrade was completed in a short time.

Sierra M.

"Would highly recommend."

******** has been taking care of our air conditioner for a few years they are always prompt and technicians are always knowledgeable and courteous! Would highly recommend. Thank you. Today I called had a question and technician was able to come same day.

Josie P.

"Excellent service."

Excellent service no matter if it is a routine check-up or a service matter.

Rebecca H.

"We have been impressed with the professionalism."

We have been impressed with the professionalism of the installers, repairmen and office staff of Air Care for more than 15 years. Service is always fast and friendly, and prices are competitive. Brothers Tucker and Taylor are outstanding employees.

Phyllis E.

"He made a stressful situation much easier."

Mike installed mini splits in my new garage apartment. He made a stressful situation much easier by constantly keeping in touch with me because I couldn’t be there during the install. I interviewed 4 great companies in the area and Mike came up with a more conservative way to save money on my electricity in the long run. He was also cognizant of where to place the mini splits and condenser esthetically as well as for the best functionality.

Kathy S.

"You can’t go wrong with Air Care!"

Have been doing business with Air Care for a number of years. They installed a new system and it is working beautifully …They are professionals, show up on time and ready to work. Totally impressed and pleased with Air Care. You can’t go wrong with Air Care!

Mary M.

"They sold me as a customer."

The service tech they sent out was very professional. He checked out my unit and he seemed to know his business. He helped me prove a home inspection report was incorrect. He repaired a crack in my plenum duct and was conscientious about keeping everything as clean as he found it. All of that and my invoice was very reasonable as well. They sold me as a customer. Thanks, Air Care.

Scott T.

"I couldn't be happier with the company!"

I have used this company for many years and they are fantastic! I have my unit checked in the fall and the spring for general maintenance. The two techs who have been here in the past couple of years are fantastic, Taylor and Bryce. I couldn't be happier with the company and the techs! I can't say anything negative about the business or its employees.

Dwayne F.

"This was a good value."

Very responsive, Taylor the tech was very polite and used his time efficiently. This was a good value. I will use them again.

Kurt K.

"The service he does is the best."

I am with Air Care because Tucker Is the best, the service he does is the best. I pray he does not ever leave Air Care. He goes l go.

Leonard S.

"I would highly recommend this company!"

Service tech went above and beyond to get my unit working. I would highly recommend this company!

Carolyn M.

"Recommending them to anyone in need!"

Our same-day service was fast and efficient from start to finish! Will definitely be using them in the future and recommending them to anyone in need!

Jessica M.

"I would recommend them without hesitation."

Very thorough estimate. They are always friendly and respectful as well. I would recommend them without hesitation. Looking forward to a new downstairs unit.

Ronald M.

"Air Care has continually provided excellent service."

Air Care has continually provided excellent service for two of my properties in Canyon Lake. They have serviced our Central air conditioning HVAC, mini splits, and assisted with the installation of three mini splits for our homes. The quality of work they do is excellent and they’re very organized when it comes to operations (scheduling, automation, flexibility to work with my schedule, etc). And the electrical contractors they work with for installs has done exceptional work as well! Highly recommend working with them! :)

Stephanie F.

"Great company with a superb staff."

Prompt service for furnace check on the coldest day of the year so far. Fixed my issue, noticed parts that will need replacement in the near future and ordered them. Great company with a superb staff.

Bob S.

"They are great."

I purchased my American Standard Platinum units from another dealer. After a bad service experience with them, I’ve used Air Care & Canyon Lake Air Conditioning ever since! They are great, very thorough, professional, knowledgeable, and fair…and treat me like I bought the units from them (I should have!)

Alan A.

"Great service as always."

Great service as always. Thank you for a quick response.

David M.

"Best ac and heating company ever!"

Best ac and heating company ever! Have serviced our equipment for over 10 years. Very professional, friendly and knowledgeable staff. They replaced one of our units several years ago and we will be calling on them to replace our other a/c unit this summer! Great job!

Lisa B.

"Very helpful."

Very helpful and polite.

Mary Jo C.

"Very knowledgeable."

Taylor is very knowledgeable. He was also extremely helpful with answering all our questions and explaining everything.

Sherry W.

"Techs that care about their work!"

Air care always does a fantastic job. I appreciate they send me the same technician who already knows my system. Friendly, on time, and efficient. And with techs that care about their work!

Eleanor C.

"We trust your technicians for super service."

We had wonderful service as always. We trust your technicians for super service. We think the young man "Bryce" was very knowledgeable and even gave us some good advice on how to take care of the unit. We appreciate the quick response to our needs. Thank you.

Satisfied Customer

"The techs know what they are doing."

They are always prompt. The techs know what they are doing. We have also appreciated them explaining things to us in ways we can understand. We find their fees reasonable for the type of work they do. Years ago, we had 4 different companies try to fix a problem and couldn't. That is when we found Canyon Lake Air. We have used them ever since.

Patricia H.

"GREAT!!"

Mike was GREAT!! We like Mike!!

Cleo A.

"Quality service at a good price."

We have the Cool Club maintenance program with Air Care & Canyon Lake Air Conditioning. Quality service at a good price. Wonderful local company and people. Availability and response time is quick.

Lady T.

"They did a great job."

Great service and a ********************. The city inspector said they did a great job during the inspection.

Bryant D.

"Would not even consider hiring anyone else."

Very professional and very knowledgeable in what needs to be done. ******** installed a new air conditioning and furnace system and a programmable thermostat in our house last week and the installation went very smoothly. A shout out to Mr. **************************** ******** General Manager, for working with us on what kind of unit to purchase and to ****** and his crew for an excellent job in the installation of our new unit. ******** has taken care of our air conditioning needs for years now and we would not even consider hiring anyone else for maintenance, repairs, or installation needs.

Lonnie M.

"Great company!"

Great company!! After installing a new unit they come back every 4 months to make sure everything is running great.

Steve

"A pleasure to do business with!"

I have been relying on Air Care to take care of my AC needs for over 15 years and can honestly say that each one of their service calls was 5-star. They deliver high-quality work promptly for a fair price and are a pleasure to do business with!

Skip M.

"The technicians did a great job"

We added a zone system to our current A/C and Heating, and the technicians did a great job from installation to explaining how the new system will operate.

David G.

"I would recommend this business to anyone."

Have been a customer of this company since 2017. Business is well organized and run. Reasonable rates. The employee turnover is non-existence; which tells me they are well treated. Manager will take the time to explain the pros/cons of various units if a new one is needed. I would recommend this business to anyone.

Janet L.

"Five Stars"

Five Stars: I had scheduled my bi-annual system maintenance check, but because Air Care is so thorough, a problem was found with the electrical connections. Tucker explained it all to me, including an inspection of the parts causing the problem. The replacement parts were already on the truck, and promptly replaced. Tucker did another check of the unit, inside and out, and the service was restored. A potential fire hazard was averted. Kudos to Tucker and the Air Care team.

A. Wilson

"Taylor, our technician, arrived on time and did a very thorough job of checking all three of our HVAC units."

Canyon Lake Air Conditioning performed an annual heat check yesterday at our house and our Mom's house. Taylor, our technician, arrived on time and did a very thorough job of checking all three of our HVAC units. He was very helpful with providing instructions on the use of one of our thermostats and provided us with a users manual as well. Taylor also provided suggestions and assistance with modifying the cover for one of our air duct returns. Taylor is very knowledgeable and does a great job. We've been using Canyon Lake Air Conditioning for all of our HVAC needs for over 20 years now. We trust this company and their people when it comes to sales and/or service. They are a great partner.

Kenneth & Kathy Fuller

"Even my wife was impressed, and that isn't easy."

All three gentlemen you dispatched to our house were exceptionally professional and conscientious. Even my wife was impressed, and that isn't easy😊. Thank you for your patience and for doing an outstanding job. I talked to a lot of people in the last six months about doing this work, and your company did not disappoint.

Mark G.

"Superb, honest service"

We've been using Air Care for years now - both for annual summer and winter service check ups, and for repairs. They are both efficient, affordable and honest -- they won't try to sell you anything you don't need, and will give you all the information you need up front. Air Care has been servicing our unit regularly, they are very competent and very friendly. If they tell you something about your system, you can bet it's true! We'll keep using Air Care every time we have an issue, or need our check ups!

Ethan & Mary Elizabeth San Antonio, TX

"Thanks for everything."

I want to thank you for taking the time Saturday to further prove I am a dope. Seriously, I really appreciate it. Good News: Once the system started back up, it cooled the house right down. Even with both doors constantly being opened and closed, it was back down to 75 in an hour. I proclaim the issue resolved! Thanks for everything.

Eric Fauser

"Polite and hard workers."

The two men that came to my mother’s house were so polite and hard workers.

Dorothy Akers

"This company is excellent."

From scheduling to maintenance to repairs, this company is excellent. They have taken care of my mom in Bulverde for a few years. They come out every year for maintenance. This week, she had a leak from the unit in the attic. One call and the technicians were at her house to work on the problem. They even came back to finish the job on the weekend. They treat her well. They are knowledgeable and professional.

Linda H.